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Privacy Policy

Your privacy is important to Shipping Guides. This policy statement provides information about how Shipping Guides gathers and uses customer information, including what type of information is gathered, how the information is used, and with whom the information is shared.

Personal information

In general, you can visit Shipping Guides on the web without telling us who you are and without revealing any information about yourself - our web site is FREE for you to use. There are times, however, when we may need information from you, such as when you are requesting information about a product.

You may choose to give us personal information, such as your name, address and email address that may be needed, for example, for us to correspond with you. It is our intention to let you know how we will use such information before we collect it from you on the internet. We provide this information through the Privacy link, which is presented wherever personal information is collected. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes.

Information security and quality

Shipping Guides intends to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organisational measures, such as using encryption for transmission of data, to help us keep your information secure, accurate, current and complete.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with details of the correction requested.

Cookies

Shipping Guides sometimes collects anonymous information from visitors to our website to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on our website, but we do so in ways that keep the information anonymous. Shipping Guides then analyses the data to identify trends, statistics and usage patterns that will help us provide you with a better customer service.

Also, when we collect personal data from you in connection with a transaction, such as a registration or a download, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information, such as cookie data. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt out at the information request page.

We collect the anonymous information we mentioned in the previous paragraphs through the use of cookies. A cookie is an element of data that a website can send to your browser, which may then be stored on your computer's hard drive. Some of the Shipping Guides web pages use cookies, to serve you better when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether or not to accept it. You can also set you browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.

For more information about cookies, please visit www.cookiecentral.com

Notification of changes

This privacy statement was last updated on November 01, 2001. A notice will be posted on our web site home page for 30 days whenever this privacy statement is changed.

Questions regarding this statement

Questions regarding this statement should be directed to:
Shipping Guides Ltd
Reigate Hill House
28 Reigate Hill
Reigate
Surrey
RH2 9NG
United Kingdom