Technical Support

Frequently Asked Questions

Acrobat could not open "text.pdf" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded.)

After confirming the warning message, the Acrobat window remains empty.

• Check that The Guide on CD is running before starting Adobe Acrobat.
• Avast antivirus 4.7 home version has been known to cause this error.
• Some versions of Mcafee antivirus have been known to cause this error.